Refund policy

Swamp Slingerz

We take pride in our products and want every customer to be happy with their order. If something isn't right, we're here to help!

Beef Jerky & Food Products

Due to food safety and hygiene considerations, we do not accept returns of beef jerky or other food products.

If your order arrives damaged, defective, incorrect, or otherwise unsafe to consume, please contact us within 7 days of delivery. Include your order number, a description of the issue, and photos if possible.

We'll review the situation and arrange an appropriate refund or replacement when warranted.

Apparel & Merchandise

Most Swamp Slingerz merchandise is made to order.

Because of this, we do not accept returns or exchanges for:

Ordering the wrong size
Changing your mind
Personal preference
Ordering the wrong color or style

Please review product descriptions and sizing charts carefully before placing your order.

Damaged, Defective, or Incorrect Merchandise

If you receive merchandise that is damaged, defective, or different from what you ordered, contact us within 14 days of delivery.

Please provide your order number, a description of the problem, and clear photographs of the item.

Once reviewed, we'll arrange an appropriate replacement or refund when warranted.

Order Cancellations

Contact us as soon as possible if you need to cancel an order. Once an order has entered production or has shipped, cancellation may no longer be possible.